Private customers’ right to revoke
As private customer you may revoke your contract with vermicon AG within 2 weeks in writing (e.g. by letter, fax, email) without giving any reasons. You may also revoke your contract by returning the merchandise within 2 weeks. The 2 week period commences upon your receipt of this revocation instruction in writing, provided you have already received the ordered item (in case of recurring delivery of identical merchandise it commences upon receipt of the first partial delivery) and provided we have already fulfilled our duty of informing you according to § 312 c para. 2 BGB in connection with § 1 para. 1, 2 and 4 BGB-InfoVO as well as our duties according to § 312 e para. 1 sentence 1 BGB in connection with § 3 BGB-InfoVO. The 2 week period is observed by dispatching the written revocation statement or the return shipment on time.
The revocation be sent to:
vermicon AG
Emmy-Noether-Str. 2
D-80992 Munich
Phone: +49 89 158 82-0
Fax: +49 89 158 82-100
web: www.vermicon.com
email: snaidr@vermicon.com.
Consequences of revocation
In case of a valid revocation, all performances received (e.g. interest) and emoluments taken are to be returned. In case the item received has deteriorated or has been destroyed you must provide compensation for value in lieu of restitution or return. This does not apply if deterioration of the item occurred solely due to its examination – as possibly conducted by you for instance in a retail store – or due to the item being used in accordance with its intended use. You may prevent deterioration by not using the item in the same way you would if it were your own property and by omitting any actions possibly having negative influence on its value. You are obliged to make a return shipment of the item if it can be sent by parcel at our risk. You are to bear the costs of the return shipment in case the ordered item is identical to the delivered and the returned item’s price does not exceed 40 € or in case the item price is higher and at the time of your revocation you have not made a partial or complete payment yet. In all other cases we bear the costs of the return shipment. Payments are to be returned within 30 days. This 30 day period for you commences upon dispatch of your written revocation statement or of the item and for us upon their receipt. Partial payment agreements become void upon you exercising your right to revoke.
In case you ordered a service from us your right to revoke expires upon us starting to provide the service to you if you have consented to us providing the service before the end of the 2 week period.